PDX Customer Service. One is located near Gate C4 and the other is located near gate D2. IDEMIA TSA Pre-Check Enrollment Ambassadors are available Monday through Friday, from 5:00am to 1:00pm. PreCheck enrollment is available at PDX for all departing ticketed travelers just past the North Security Checkpoint by Gate E2 . For additional information, please visit https://flypdx.com/Parking. Portland International Airport Identification If your child is traveling within the United States with an adult and is under 18 years old with a purchased seat of their own, they are not required to have government-issued photo identification. The Port of Portland complies with and enforces applicable state and federal laws. TSA Health/Disability/Medical Device Notification Card. While the government itself offers no discounts or . Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. TSA Checkpoint - Portland International Jetport - Yelp For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap. Trip Check Portland International Airport (PDX) is open 24 hours, 7 days per week. Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). The charge is $4 per hour with a maximum of $24 per day. Tucson International Airport (IATA: TUS, ICAO: KTUS, FAA LID: TUS) is a civil-military airport owned by the City of Tucson 8 miles (7.0 nmi; 13 km) south of downtown Tucson, in Pima County, Arizona, United States. Portland, OR 97218. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). Accepts Credit Cards. Your best bet is to call the traveler directly or have the traveler paged at the airport. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. Taxis are located on Island 3 on the lower roadway outside of baggage claim. How do I check-in for my flight and obtain a boarding pass? Should you require additional time when picking up your party, consider using the airport's parking garage directly across the street. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. These locks are available at PDX and travel stores nationwide. The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . 28855 Lockheed Drive. Be sure to put your name, address and phone number on all your luggage and carry-on items. There is a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). All are accessed from the Departures - Ticketing/Check-In Level. However, the ticket counter hours vary by airline. Location & Hours Located in: Portland International Airport - PDX 7000 NE Airport Way Portland, OR 97218 Get directions Edit business info You Might Also Consider Sponsored PDX Elite Towncar 77 William S. said "We had an early morning flight out of PDX and didn't want to risk looking for an Uber/Lyft or taxi at 3:20am. For more information, contact your airline. Always. Inclement weather in other parts of the nation or severe local weather can sometimes impact services at Portland International Airport. TSA screenings are detailed checks that can cause high wait times. Curbside check-in is currently closed. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. Check with your airline. TSA Helpline You may call the TSA Cares toll free helpline at 1.855.787.2227 (Monday through Friday) ahead of your travel date with questions regarding what to expect during screening. To contact Smarte Carte go to any of the white courtesy phones between the hours of 6 a.m. and 9 p.m. found throughout the airport and dial 0 for Information. You can find courtesy phones near the elevators, and airport operators are available from 6:00 a.m. to 11:30 p.m. Contact Us | Portland International Jetport Doesn't compare to PDX but still a decent airport experience. Passengers should carefully check their boarding passes and make sure to use the security checkpoint at PDX that matches their gate location. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. If you are picking up a passenger, wait for them outside. Get Directions. Below you can find the most frequently asked questions about traveling at PDX. Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. Generally, as long as your medication is in the original container with the pharmacist's label, you'll be permitted to bring it on the plane. Portland International Airport (PDX) is open 24 hours, 7 days per week. The TSA can be reached via phone or by email. Get CLEAR. TSA Pre-Check Lane TSA Pre-Check allows select frequent flyers of participating airlines and members of U.S. Customs and Border Protection (CBP) Trusted Traveler programs to receive expedited screening benefits. If you are checking baggage and wish to stand by for an earlier flight, you must inform your airline's ticket counter so your baggage can be tagged accordingly. You can pay at the exit booths as you leave the garages or Economy Lot. You are not limited in the amount or volume of medically necessary items in your carry-on baggage. I have to carry medication with me; will it be a problem taking it on the plane? The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. If you have a question not answered here or througout our website, please contact us with your preferred option below. However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. If my checked baggage is missing, damaged, or delayed, who can help me? The phone number is 866-289-9673, and representatives are available from 8 a.m. to 11 p.m. EST on weekdays and 9 a.m. to 8 p.m . Government branch: Executive Department Sub-Office/Agency/Bureau. Please confirm the airlines ticket counter hours before arriving at the airport to ensure that someone is available to issue you a gate pass. Noise Event Report Please provide the following information: 503.460.4500 Email Us. Fort Wayne International Airport - Wikipedia Phone: 503-326-7063. Website: Transportation Security Administration (TSA) Contact: Contact the Transportation Security Administration. Ex-felon Seretse Clouden, 42, was arrested for trying to board a flight from Newark armed with an AR-15, handguns, Taser and bogus US Marshalls badge, but was caught at the luggage check-in. Can I accompany someone through security to the gate, if I'm not flying? USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. No, there is not. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. Can I drop-off my party curbside and leave my vehicle unattended for a few minutes to assist them into the terminal? TriMet 2023 Red Cirrus, LLC. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. County Office is not affiliated with any government agency. Be aware that some countries require that passports be valid for six months after your trip ends. All rights reserved. Contacts Hours Reviews (20) Related places Get directions Photos page . 5215. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. Submit a claim for lost/damaged items or personal injury. TDD: 1.800.815.4636. Passengers traveling domestically age 18 and older are advised to carry a government-issued form of identification at all times. flypdx (@flypdx) / Twitter This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. FlyPDX - Contact - Portland International Airport Acceptable Documents Third party advertisements support hosting, listing verification, updates, and site maintenance. driver's license) and your childs flight information. Pre-security, find the area outside baggage claim at the south end of the terminal (lower level). Oregon Department of Transportation You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. Lost and Found Locate items left at a security checkpoint. FlyPDX - Travel Tips - Portland International Airport PDX Customer Service Phoenix Sky Harbor International Airport - Wikipedia If you believe you left an item in the Portland Jetport terminal, please complete the form below. TSA recommends that you call 72 hours ahead of your travel date. 158 . 7000 NE Airport Way Concourse C, Portland, OR, 97218 . Portland International Airport [PDX] - Terminal Guide [2023] All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. CountyOffice.org does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). If you are a qualifying mileage program card holder, a JetBlue Even More Space and Even More Speed customer, a First Class or Business Class passenger, or are traveling from Portland to Seattle using the B/C security checkpoint, you may also use the Express Lane to get through security checkpoints a little faster. Flights at DFW Airport, Dallas Love Field are being called off ahead of However, after you have gone through security, you may purchase food to take on the airplane. easy to get in and out of, friendly staff, short lines for TSA. . Prohibited Items You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. This documentation is not required and will not exempt you from the screening process. A passport and other documentation may be required for your children if they are traveling internationally. Contact your airline for opening and closing times. TSA COORDINATION CENTER CONTACT NUMBERS UPDATED NOVEMBER 13, 2018 STATE AIRPORT TSA CONTACT NUMBER AL. Call or Text . Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). *Please note: this email account is monitored Monday-Friday. . You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process. Contact us. Please contact your Airline for airline information. In the TSA Pre-Check lane you may no longer need to remove the following items: If you don't have TSA Pre-Check, consider applying at PDX before departing for your next trip. Airport Communications Staff are available 6:00 a.m. - 9 p.m. PT daily. TSA Timeline: How Travel And Airport Security Changed After 9/11 - NPR.org Gate passes are issued solely at the discretion of the airline. Privacy Policy It is our concern as well. Riverfront Cafe - Portland, 7000 NE Airport Way Conc (20 reviews If your identity is confirmed, you will be allowed to enter the screening checkpoint. Bangor International Airport - BGR - Yelp Consider parking in the garage and assisting your party into the terminal. Connecting Flight? Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. Steff D. Elite 2023. PDX Parking. Personal items such as scarves, ties, and ribbons attached to checked luggage may cause problems with the baggage handling system and could result in a delayed flight or damaged luggage. The Port Police will not seize marijuana from travelers when traveling out of PDX if you hold a valid Oregon Medical Marijuana card and you are not carrying a quantity that exceeds an amount that you are lawfully authorized to possess. Pet waste bags and receptacles are provided for your convenience. I'm traveling with medical devices. Portland International Airport - PDX - Yelp Here, you'll find Avis, Dollar, Enterprise, Hertz and National car rental agencies. 3.4 20 reviews. Also, please be prepared to provide your own government-issued photo identification (e.g. Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. Animals Not Traveling Trained Service Animals For advice on how early to arrive at other times of day, consult your airline. If you keep your shoes on, you will undergo additional visual and physical screening, including an explosive trace detection sampling of your shoes while they remain on your feet. Animal Air Travel For additional information on animal travel, visit the International Airline Transportation Association 'Travelers Pet Corner' and USDA, Animal and Plant Health Inspection Service 'Pet Travel'. Before sharing sensitive information, make sure youre on a federal government site. It is best to place metal items in your carry-on baggage until you clear security. Be sure to put your name, address and phone number on all your luggage and carry-on items. 450. For this reason, PDX Rules prohibit the possession of marijuana past the security check points for travelers destined for points outside the state of Oregon. Gate passes are available for most, but not all, domestic arrivals and departures, as well as international departures. Portland, OR 97218. Help & Contact Us - FlyColumbus The young woman who works there was extremely friendly, efficient and helpful. Gift bags are a good alternative. Contact your airline for items left onboard your aircraft. If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. To use the security checkpoint Express Lane present a qualifying mileage program card, boarding pass with Even More Space and Even More Speed logo, First Class or Business Class boarding pass, or proof of travel from Portland to Seattle.