The Angel Hotel is an AA Four Silver Star hotel located in Abergavenny town centre and was named AA Hotel of The Year, Wales 2016/17. No one cared if it was a special occasion, no one asked. Since 2002, the hotel has been privately owned, and run, by Caradog Hotels. They were far too busy and we were invisible to them. eventually a waiter appeared and when I asked for two more sparking wines he said - you will have to pay for these!! Just go! Highly recommended. Afternoon tea is 27 per person and High tea is 32. The whole experience was really lacking. We stayed in the lodge (a two bedroom house in the grounds of the castle) with our two young sons. Angel Hotel: A lovely little find - See 1,385 traveler reviews, 443 candid photos, and great deals for Angel Hotel at Tripadvisor. :-)More. the staff could do with some customer service training 33 perfect places to have afternoon tea in Wales. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hope to return very soon. Abergavenny Railway Station is 10 minutes' walk away. We would highly recommend this as an excellent place to stay in mid Wales. In 2011 The Angel Hotel were proud recipients of The Tea Guilds top national award, the Oscar of the tea world. The superb range of high quality unusual teas accompanying the food is spectacular too, each offering skilfully chosen and well sourced. We stayed for dinner bed and breakfast (rather than high tea) and were so impressed with everything. Keep up to date with latest news & offers Gifts and Vouchers Copyright 2023 Weekend Candy | All Rights Reserved. Each of us received 3 tiers of delicious treats. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We had a thrill of a time at The Angels High Tea. Built in 1829 as a coaching inn, this traditional hotel, decorated with contemporary artworks, is close to Abergavenny Castle and Museum and the beautiful Linda Vista Gardens. although we had previously had a meal in the restaurant we had no been impressed by the service, but thought that might of been a one off. They ruined our experience which should have been special for the family. Penarth. Buy Instant delivery vouchers for The Angel Hotel from VoucherCart - our embrassment in front of our Canadian Friend as she asked if they thought we didn't have the money to pay. The views from the windows were stunning. But the simple matter is having experienced Afternoon Tea here, you'd pay even more if you had to; simply to experience it again. The Angel Hotel is within easy access to Abergavenny Train Station. from the moment we entered the service was poor/none existent I had to request top up of water. High tea should naturally include scones, I dont think you should be wondering if anyone will ever bring them. Dating back to 1829, The Angel Hotel was originally a Posting Inn with a beautiful white Georgian Facade. What a treat to read about and explore all those teas. Good job I wasn't paying! If the system detects something that potentially contradicts our. A very classy touch.We got full very quickly so could not eat all of the amazing desserts, but the staff kindly boxed them up for us to take home. No one explained what to expect. They should not be charging that much money for this, we wont be returning. This is the version of our website addressed to speakers of English in the United States. We ended up taking them home as we had such a bad experience we didnt want to be there any longer. It sure but I would have no concerns whatsoever. Dear Guest,Thank you for taking the time to post your review.Our afternoon tea items are made fresh every morning and our team work very hard to make everyone feel attended to, however I am disappointed to read you felt the food was "ok" with poor service.It is standard with our afternoon teas, we provide 8 sandwich triangles and 9 cakes between 2 people, 6 savoury items and 1 scone per person. The hotel is smart but unpretentious and the people running it really know what they are doing. Stay at this 4-star business-friendly hotel in Abergavenny. we had just returned from a Viking cruise and I wanted to treat her to a typical high tea.we were both celebrating our 60th birthday so we asked for sparking wine with our high tea, which obviously was not part of the package.we then asked for 2 more glasses of sparking wine from a passing member of staff, only to be told it was not her department. Now I know why all the other Customers were just having sandwiches! This is a very special place for discerning tea enthusiasts, I cant recommend it highly enough for vegan and vegetarian visitors.More, We stayed for dinner bed and breakfast (rather than high tea) and were so impressed with everything. Take away High Teas are also available on these dates, for collection only (reservations essential). No onecared, no one even apologised, it was embarrassing. Most exciting was the ten page tea menu. Note: your question will be posted publicly on the Questions & Answers page. Our food was explained in full to us, our 50th birthday was acknowledged with a mini cake and candle and we were asked if we needed anything else or anymore drinks throughout our time, none of this happened the previous week. Dear Guest,Thank you for your comments.I do hope you made your server aware of your displeasure on the day instead of just writing your comments on Trip Advisor.Best wishes,Charlotte Griffiths. This treat was paid for by our daughter. Alternatively, you may use, There are newer reviews for Afternoon Tea at the Angel. 14 reviews. Map updates are paused. The Angel demonstrates very capably, just how fabulous a vegan afternoon tea can be, nobody is left out. Contact Us; Sitemap; Careers; COVID - 19; Policies; Gallery; Media; Online Shop; Angel Hotel, 15 Cross Street, Abergavenny . staff were friendly and attentive. The historic Cardiff Castle is nearby and the well-known Principality Stadium is only 150 yards away. 15 Cross Street The Angel Hotel, Abergavenny NP7 5EN Wales+44 1873 857121Website+ Add hours See all (163) See all (163) Ratings and reviews 4.5 579reviews #5of 71 Restaurants in Abergavenny RATINGS Food Service Value Atmosphere Mentioned in The 7 Most Romantic Couple's Holidays In The UKalajode.com By Alajode Details CUISINES Learn more. Only nine hotels outside of London have achieved this. Definitely go for the High Tea with the savoury pastries, they are simply sublime as is everything here. Compare hotel prices and find an amazing price for the Angel Hotel Hotel in Abergavenny, United Kingdom. Charlotte G, Owner at Afternoon Tea at the Angel, responded to this review. The hotel is spotless and we really felt that we had a couple of hours of luxury. This is a very special place for discerning tea enthusiasts, I cant recommend it highly enough for vegan and vegetarian visitors. The bed was very comfortable and extra pillows and bath robes were provided in the wardrobe. we had just returned from a Viking cruise and I wanted to treat her to a typical high tea.we were both celebrating our 60th birthday so we asked for sparking wine with our high tea, which obviously was not part of the package.we then asked for 2 more glasses of sparking wine from a passing member of staff, only to be told it was not her department. This Chipping Norton pub with rooms is cosy and comfortable. Rooms at The Angel Hotel feature a flat-screen Freeview TV . I called the waiter and changed for battered haddock! Afternoon Tea at the Angel is rated accordingly in the following categories by Tripadvisor travelers: The 7 Most Romantic Couple's Holidays In The UK, 15 Cross Street The Angel Hotel, Abergavenny NP7 5EN Wales. Everything was of good quality and we couldn't fault the service. Here at The Angel, we pride ourselves in the time-honoured art of High Tea as the holder of The British Tea Guild Council's Top City and Country Afternoon Tea Award and The Award of Excellence. Service was amazing food was stunning overall a fantastic experience.Was my daughters birthday and they even brought a cake and candle. In my opinion, this is the best in the entire UK.If you didn't know the quality and eminence of the hotel, you'd raise your eyebrows at the price. Thank you.More, Avoid!! Each room features chic, contemporary designs, silky Percale bed linens, Aromatherapy Associates Amenities, complimentary Wi-Fi and fabulously fluffy towels. we had just returned from a Viking cruise and I wanted to treat her to a typical high tea. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Service was amazing food was stunning overall a fantastic experience.Was my daughters birthday and they even brought a cake and candle. View All News. Hotels Llandeilo Afternoon tea and High tea is available Monday-Friday. The Oak Room strives for culinary excellence and exquisite service as Chef Wesley Hammond leads The Angels talented culinary team to provide guests the most inviting, approachable and valuable dining experience in Monmouthshire. March 3, 2023 | 2 | No Time Selected Party Size 2 Time None Available Next Location Read More Contact venue Read More Buy a Gift Voucher Read More I wrote an email to The Angel - just to give them a chance -and they had the audacity to reply to say that they dont like to overfill their sandwiches, which I find a bit insulting.More, Absolutely lovely! Aka: the Oscar of the tea world. The steak was priced at 32! The Angel Hotel offers a restaurant, bar, and free Wi-Fi. Afternoon Tea at the Angel: Absolutely wonderful High Tea at The Angel - See 578 traveler reviews, 163 candid photos, and great deals for Abergavenny, UK, at Tripadvisor. Everything was fresh and we were asked if we had any specific requests. Plenty of refills on the hot drinks. Disclosure: Weekend Candy is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. They can choose to spend their voucher at The Angel, Abergavenny on either food, beverage or accommodation. A unique blend of single estate teas from Sri Lanka. In 2002 it was taken over by Caradog Hotels Ltd and transformed into an elegant, tastefully decorated 4 Silver Star Hotel. 0.3 Miles from the centre. Make a bespoke 700ml bottle of gin, includes welcome drink, 3 Bone Idyll gin tasters and cocktail. Angel Hotel: Wonderful Michelin & Champagne High Tea Break - See 1,384 traveller reviews, 443 candid photos, and great deals for Angel Hotel at Tripadvisor. They were far too busy and we were invisible to them. Customer service was excellent,our waiters were polite, informative and had great rapport with us and all the guests. Our team checks each review posted on the site disputed by our community as not meeting our. From the moment we arrived to the moment we left was superb. Beginning with 5 different and enticing mouthwatering warm savouries, a further tier of 4 different sandwiches, the last tier displayed 4 different cakes, plus a further dish of fruits and finally, warm scones with cream and jam ALL VEGAN! Stay at this 4-star business-friendly hotel in Abergavenny. I wrote an email to The Angel - just to give them a chance - and they had the audacity to reply to say that they dont like to overfill their sandwiches, which I find a bit insulting. The tea and coffee facility was well stocked and there's a large flat-screen TV, bedside radio and stack of local guide books on hand too. weeks ago and left an answer phone message. Get quick answers from Afternoon Tea at the Angel staff and past visitors. Buy your Afternoon Tea gift voucher online. The room was very cramped, airless and loud. Award winning Afternoon High Tea for Two guests at The Angel Hotel, Abergavenny. I am sorry to read you felt your table was too small to accommodate everything served to you; your comments have been noted.We hope to have the pleasure of welcoming you back to The Angel again in the future.Kind regards,Charlotte Griffiths. Our afternoon tea menu is different each day. Show more 9.3 Superb Discover genuine guest reviews for The Angel Hotel Abergavenny along with the latest prices and availability - book now. We really appreciated the efforts of talented chefs with exactly the imaginative approach we can only dream of, almost never found however in most restaurants and tea rooms. The tea menu is huge. Enter "Check In" and "Check Out" dates above or just click "Find Availability" to get the latest prices. Were you upset with the sandwich filling?There are many places that offer high tea locally and perhaps one of the other local options would suit you better.Best wishes,Charlotte Griffiths, Absolutely lovely! All Rights Reserved, MonLife Heritage Collection wedding venues. Afternoon Tea at the Angel: 3rd visit for Afternoon Tea - See 580 traveler reviews, 163 candid photos, and great deals for Abergavenny, UK, at Tripadvisor. The superb range of high quality unusual teas accompanying the food is spectacular too, each offering skilfully chosen and well sourced. 3 Course with a cocktail for 35pp . There are similar hotels available. I didn't realise there was so much choice. more, Vegetarian Friendly, Vegan Options, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Attentive but not overpowering. Every tea arrives beautifully presented, in glass or exquisite Japanese iron teapots. There are a few tasty options to try out including cream teas, Welsh teas and full-on . They ruined our experience which should have been special for the family. Available up to 12 years old. . Find helpful customer reviewsand write your own review . What are the vegan options like, or do you have to pre-book if you want vegan? Fantastic no other words will cover our visit this afternoon. Beginning with 5 different and enticing mouthwatering warm savouries, a further tier of 4 different sandwiches, the last tier displayed 4 differentcakes, plus a further dish of fruits and finally, warm scones with cream and jam ALL VEGAN! Highly recommended -lovely treat and not to be missed.More, This is the version of our website addressed to speakers of English in the United States. The menu changes to offer the freshest ingredients in line with the season. We would highly recommend this as an excellent place to stay in mid Wales.More, we visited with my friend visiting from Canada. Firstly the service is absolutely second to none. The Angel Hotel was awarded the Cesar award in the Good Hotel Guide 2020 and . eventually a waiter appeared and when I asked for two more sparking wines he said - you will have to pay for these!!! although we had previously had a meal in the restaurant we had no been impressed by the service, but thought that might of been a one off.the staff could do with some customer service trainingI would think we are their target demographic and I would expect a warmer welcome and not be treated as an inconvenience. I managed a birthday blood mary breakfast a welsh lamb sunday dinner and a few too many cocktails over that week. What came was two rare steaks, mine was disgusting, in some greasy sauce, the steak wasn't fresh it was tough, and full of gristle! Anyway, we did and just as well because the food was very special and staff were friendly and attentive. Fresh pastries (in particular the quiche! Are you sure you want to delete this question? Secondly the food was excellent. I am sorry there was a wait time, however our weekends can be very busy.I hope this has not marred your impression of The Angel and we can welcome you back again in the future.Kind regards,Charlotte Griffiths. Thirdly the range of tea was outstanding. All Rights Reserved. There's a reason this has been voted so highly as one of the best in Wales. New, unique, unusual places to stay and things to do. We went for the two aged sirloin steaks on thebone. Expect a hearty menu and a lovely welcome! Special offer: afternoon tea bookings get a free upgrade to High Tea up to 31 January 2012. 15 Cross Street, Abergavenny, Monmouthshire NP7 5EN Directions. eventually a waiter appeared and when I asked for two more sparking wines he said - you will have to pay for these!!! Firstly the service is absolutely second to none. The premier den for Abergavenny locals, you will find regulars and visitors enjoying the bar's old world feel with a modern twist - and a blend of contemporary art. Every tea arrives beautifully presented, in glass or exquisite Japanese iron teapots. The crme de le crme is the award-winning Afternoon Tea at the Angel Hotel, Abergavenny (prestigious UK Tea Guild member) where the cakes and pastries are lovingly prepared by specialist bakers every morning. The staff could not do enough - thank you! The Angel Hotel, 15 Cross Street, Abergavenny, Monmouthshire, Wales NP7 5EN UK. The hotel is spotless and we really felt that we had a couple of hours of luxury. The menu changes to offer the freshest ingredients in line with the season. Thank you. Abergavenny Railway Station is 10 minutes' walk away. and they had the audacity to reply to say that they dont like to overfill their sandwiches, which I find a bit insulting. To be frank for such a so called prestigious place I was disgusted with the meals and good job it only cost us 2 with the vouchers!