How To Get an enTouch Wireless Free Phone - Best All Review Thank you we really appreciate your business. If you want to apply for ACP service only, please call 888-294-9465. International calling does NOT include text messaging, picture messaging, or video messaging. with Q Link chat. Customer's Full Name *. Video typically streams in SD (480p). enTouch Wireless provides high-speed broadband service to ACP customers. An eligible household is limited to one monthly service discount and one device discount. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Username Password Log In Forgot your username or password? Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. *All forms of ID must be valid and used before expiration date. After 30 days of non-usage you will be de-enrolled in the program. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. Data usage requires a data-capable device, and is subject to our Acceptable Use Policy (AUP), available in our Terms of Service. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. enTouch Legacy Ticket Submissions Power On the phone. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Consent for calls and texts is optional and can be revoked at any time. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Customers must be first-time Amazon Prime . Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Where can I find my account number and PIN from my previous carrier? The major problem is that they often shut . enTouch Wireless reserves the right to block calls to any country or international number range without notice. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. You must opt-in and choose an eligible ACP service plan. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. conference, chat lines, and premium numbers) are not supported and may be blocked. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Pick your new T-Mobile plan and phone, either online or in store. 2. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. International calling is enabled for direct communications between 2 people; certain numbers (e.g. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. T-Mobile data & APN settings | T-Mobile Support The ACP monthly service and device discounts are non-transferrable. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Copyright 2023 enTouch Wireless All Rights Reserved. Your Phone has shipped. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Your temporary access token will be sent to the . EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. Taxes and fees included with service plan pricing. How Do You Add Prepaid Minutes to a Verizon Phone? - Reference.com Limited Time Offer. Copyright 2023 enTouch Wireless All Rights Reserved. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. They apologize. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. You must use your phone to continue to receive service. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Contact enTouch Wireless - Pre Paid and Lifeline Cell Phones Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. All you need to do is ask we make it easy! EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Copyright 2023 enTouch Wireless All Rights Reserved. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. How do I check my Assurance Wireless account? | TechShift.net Read More Award-winning support is just a tap away. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Taxes and fees included with service plan pricing. Do not enter any dashes or hyphens. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Mar 24, 2021 1:00 am EDT. Text messaging and data rates may apply. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Unlimited does not mean unreasonable usage. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. A Roku account gives you access to the Roku Channel Store. EnTouch Wireless free government cell phone providers. An eligible household is limited to one monthly service discount and a single one-time device discount. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Life Wireless Customer Service Only eligible consumers may enroll. Copy of last year's State or Federal income tax return. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. Enroll Today! Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. Valid contact number which is neither number involved in the phone number change. Offerings vary by state. Videos stream at DVD quality (480p). The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month.