Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Excellence Riviera Cancun - The Excellence Collection Is it safe to get a taxi from Cancun airport? We were very keen to do this, but could never get a spot on the tour. All Day Activities and Entertainment - Excellence Riviera Cancun I never waited more than a moment for one of them to serve me. However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Question: Is It Safe To Travel To Excellence Playa Mujeres Fun and tasty. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. If you have a longer trip, it is definitely worth it for all the small extras. It has been a pleasure having you with us and we look forward to seeing you back soon. Javier was one of the best. Nonetheless, there are tons of pools and space to get sun and swim! Cleaning round the clock. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . Toggle The Excellence Collection. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. Room rates include meals and beverages at onsite restaurants and bars. Our commitment is to make every guest experience, as exceptional and unique as it can be. When we stayed we were in Junior with a rooftop plunge pool. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. We worked out our new flights and needed to change our airport transfer. From the bar staff, waiters at the restaurants and the poolside staff we really couldnt fault any of them. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos Pools are warm. The Excellence club has a range of benefits that are included in your package. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. It has been a pleasure hosting you and we look forward to seeing you back soon. Room: We have done all level of rooms in the past and there is not a bad room in the resort. We were not ashamed to take any unsupervised float we found if we needed it. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Wi-Fi is free throughout. Are there opportunities to exercise at Excellence Riviera Cancun? However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. We had issues getting an appointment when we visited. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Thank you Javier! Entertainment and hospitality went above and beyond. Also a side note - beds and pillows very uncomfortable. No sign of any Mexican Food like you would expect to be available? The level of service and attention to detail was unparalleled. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The resort was apparently full, but it really didn't feel like it. As you pull up to the hotel a bellhop will be on hand to take your bags. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. If youve ever been to an all-inclusive resort you know the drill. We had the test after lunch and had results before dinner delivered in an email. COVID Safety: We are vaccinated, so felt safe traveling. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! It can be hit or miss. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. So worth the upgrades. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. Does Excellence Riviera Cancun offer any business services? The service is great, and the grounds are beautiful. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. As you approach the doors they will automatically open. I had great fun with Gustavo, Paula and Brenda - the entertainers. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. The service was incredible but I assume you'll get that at any of the excellence collection resorts. Its a must-try if you like Asian food and was our favorite restaurant on the resort. He made it so fun! Its the perfect spot for a romantic dinner. The portions are tiny so be prepared to order many apps and more than 2 entrees for 2 people. It is just a slight reduction that you wouldn't notice if you haven't been there before. WARNING Money stolen from safe! - Review of Excellence Riviera Cancun If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. Would recommend to everyone. Does Excellence Riviera Cancun have airport transportation? Yes, parking is available for guest and it is complimentary. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. 90'ish degrees. Six meandering pools wind through their grounds. Top Notch. - Review of Excellence Riviera Cancun, Puerto Morelos For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. Pool rules say you cannot take them out of the water, but everybody does. The driver was friendly and We never leave reviews, because all the other great reviews are true about this place. Prepare by getting your name on the books and grabbing a drink, or two. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Secrets resorts All your questions answered! 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 The entertainment is fun, especially the Silent Party nights. We also noticed that there was a large volume of staff working throughout the resort. The rooms were spacious and clean. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. We talk about changes to the resort, our experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. The front desk already had our test scheduled based on our departure time when we checked in. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Its a simple fix I will remember for all future trips. They were waiting with a very comfortable luxury SUV for us outside the airport. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Usually there are more floats out of the water than in the water. Plus, makeup and hairstyling for the bride. Peek behind the bedroom curtains and it's pretty unsettling. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. New Health & Safety Protocols; The Excellence Collection. So, you were never too far away from a member of staff that could help you out. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). EXCELLENCE RIVIERA CANCUN - Updated 2023 (Riviera Maya, Mexico) All of the rooms are more than large enough for two people, there is a large TV with all the US channels and the Wi-fi in our room when we stayed was very strong. Again this course is on the premium side and can cost up to $300 for around. There are several restaurants and none disappoint. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. It was handled beautifully with no issues at all. Other amenities offered include a business center, laundry services, and airport transfers. You name it and they have it. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. There were plenty of activities you could enjoy or be a part of. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi Just remember to speak a little louder and clearer than usual and that overcomes the issue. Just have the paper results ready at flight check-in at the airport. Yes, Excellence Riviera Cancun offers airport transportation for guests. Spa is really good as well. A big change, they no longer provide straws. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. Every day, fresh fruit in our room, small snacks at night. Please, receive our warmest regards from The Excellence Collection. 18+. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. For more on the Excellence Playa Mujeres, check out our review here. These cookies will be stored in your browser only with your consent. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. We never leave reviews, because all the other great reviews are true about this place. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Always one of our favorite restaurants when we visit Excellence resorts. Our first stay in 2019, Playa Mujeres was 5-stars all they way. Which languages are spoken by the staff at Excellence Riviera Cancun? Our second time staying at an Excellence resort. What Are The Most Interesting Facts You Should Know About The Dominican COVID Safety: We are vaccinated, so felt safe traveling. We really cant fault the resort for its cleanliness. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels That works for most people, but we go on vacation to away from the world. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! Federal 307 Chet-Pto. I'm looking for some suggestions of places to play, and the. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. On top of everything, the entertainment team was superb. Other than requiring masks the Cancun airport was operating like it always has. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. There is so much to do at this resort. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. We really enjoyed the butter chicken and the onion bhajis. EXCELLENCE RIVIERA CANCUN - Updated 2023 Prices (Riviera Maya, Mexico) more. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. The driver was friendly and spoke good English. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? There is a second floor with a private deck and plunge pool. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Tripadvisor performs checks on reviews. Excellence Riviera Cancun - A Comprehensive Review A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. Wonderful! As the water is pretty choppy. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Tulum Cenote And Swim With Turtles From Playa del Carmen and Cancun Relaxing Get Away - Review of Excellence Riviera Cancun, Puerto Morelos It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. I would certainly recommend this resort. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk Visit hotel website. By clicking Accept, you consent to the use of ALL the cookies. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. A. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. So, is it safe to take a taxi in Cancun? All the restaurants are very average. Customer service can not be matched or outdone. It is a very positive change when you see how much trash ends up in the ocean. If youre looking for privacy, this is the room type for you. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. Save. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. Please, receive our warmest regards from The Excellence Collection. Generally speaking, the Cancun Hotel Zone is very safe for families. The staff knew exactly what we needed and got the job done. Excellence Riviera Cancun. This was a great night out, the food was delicious and the chefs were really entertaining and talented. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. The atmosphere in Las Olas was also buzzing, which always adds to the experience. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . It has been a pleasure having you with us and we look forward to seeing you back soon. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. All the activities were well done, but out of the pack Gonzalo and Julio were on top. One of the daily activities that are on offer is a guided bike tour of the local area. Package deal Contact accommodation for availability. Prices are the average nightly price provided by our partners and may not include all taxes and fees. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. Bottles of spirits are also included in your room. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. The poolside food options are pizza and cheeseburgers. If everybody just left them in the water when not in use, there would be more than enough available. We highly recommend the resort and have found few that can compare.More. Too many photo ops to mention!The meh.Food. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice. Basmati (Indian), also well done. Excellence Riviera Maya excellent. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax.