Breakfast in the on-site restaurant was a complete waste of money. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). Do not stay here! - Review of JW Marriott Essex House New York, New Guests can relax and enjoy a variety of beauty and spa treatments. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. Thank you for staying with us at the JWM Essex House New York! We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. Many travelers are interested in one particular factor the neighborhood. Thank you to the team! Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. 330 sq feet . Experience rich history and exquisite Art Deco inspired surroundings at the JW Marriott Essex House New York. This hotel has a great view of Central Park from almost any floor. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. The room was spacious for New York and had the look of faded luxury. Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. You can enjoy a drink at the bar/lounge. Spend your money elsewhere when staying in NYC. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Own or manage this property? Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Mitt Romneyran by on the street outside. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. Best Hotels Near JW Marriott Essex House New York, New York City The only other time I had that experience was at Ritz Carlton Cancun. Please see our partners for more details. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. East West Coast Girl C. said: Although the attention to detail is terrific i.e. Bad decision on our part to eat there. (Who are we kidding? An absolute joke!! Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. We had a family room (a suite and connecting room), and as we notified the hotel in advance, there were games and tee-pee tents in the room. The real fun with this hotel started after I checked out. For a NYC hotel, the rooms are substantial in size! From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. laura.burton@marriott.com. ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. The room and dcor was spectacular, the service provided to our . Book JW Marriott Essex House New York in New York | Hotels.com Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. Events | JW MARRIOTT ESSEX HOUSE NEW YORK - New York | New York Looking forward to staying at this hotel againVery SOON! Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. This was a Christmas present for us to celebrate a Wedding anniversary. There, you're likely to see a mix of business travelers and vacationing families. Dinner. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. In hospitality, JW Marriott Team, Hotels near JW Marriott Essex House New York, The Leading Hotels Of The World in New York City, Tapestry Collection by Hilton Hotels in New York City, Romantic Boutique Hotels in New York City, Hotels near Exhale Spa - Central Park South, Hotels near Official Central Park Horse and Carriage Rides, Hotels near Central Park & Environs Walking Tours, Hotels near 59th St Columbus Circle Station, Hotels near 66th St Lincoln Center Station, Hotels near Mannes College The New School for Music, Hotels near New York Institute of Technology, Hotels near Lia Schorr Skin Care Training New York, NY, Hotels near Mandl School, The College of Allied Health, Hotels near Alvin Ailey American Dance Theater, Hotels near John Jay College of Criminal Justice, Hotels near American Musical & Dramatic Academy New York, NY. Family Time Package in New York, New York | JW Marriott I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. I finally received a call from Madelyn in the GM's office who told me a refund was being issued to my card that day and it would show up in 5-7 business days. with the kids playground also conveniently directly opposite. What?!! . JW Marriott Essex House New York laura.burton@marriott.com. We went inside to check in and waited about 30 minutes total for a valet to take our keys. Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. Building: JW Marriott Essex House 160 Central Park South, New York, NY, 10019. About JW Marriott Essex House New York, New York JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. Lobby and common areas are very nice. JW Marriott Essex House New York. Health club is inadequate. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. The location is fantastic but the rooms are small and the lounge is closed on the weekends. Stay at this 4.5-star luxury hotel in New York. Our exquisite JW Terrace Suite features a wraparound terrace that faces the Manhattan skyline. Please feel free to reach out to me directly as well. Felt completely safe and secure during my stay. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. Lunch JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. & Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. Big mistake. Park View room indicated in my app, or what, but that was certainly disappointing. The service was lackluster. Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. Here, there was nothing more than stale bagels and luke warm 'hot' food every day! Thanks again to Essex House team for our wonderful stay in NYC! There was a covid breakfast at no additional charge. 2 Double Beds. The only person who seemed to be even remotely interested in trying to assist me was Vuong in Accounting with Essex House. If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. American grill specializing in seafood hosting live music nightly. the location is beyond fabulous. COVID update: JW Marriott Essex House New York has updated their hours and services. JW Marriott Essex House New York - U.S. News Travel Set beside Central Park South in the heart of downtown, JW Marriott Essex House New York is a classic hub for enjoying the parks, theatres, boutiques, and culture of Manhattan. Pre pandemic we traveled extensively. No room service. one day well be back to this stunning hotel! In hospitality, JW Marriott Team. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . All the best! The restaurant is modern and truly one of the finest on this end of Central Park. Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. laura.burton@marriott.com. We still do have our Marriott platinum status. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. Also a lie, and I have the confirmation email to prove it. SOUTHGATE Bar & Restaurant - New York, NY | OpenTable Languages spoken by staff: JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We love every time of the year!) This July was horrendous. Location is excellent with easy access to subway and Central Park. She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. Pre pandemic we traveled extensively. She is such fun! Fabulous hotel! The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. It was roomy with plenty of natural light filtering in from the windows. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen There were no tea/coffee making facilities in the room - all this a luxury hotel! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. I don't even have AAA. Let's just say perfection. We went to the front desk they gave us another room. No surprise that that never happened. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . Without actually saying No, no, f*ck off, the entire hotel staff have done an exceptional job of conveying that exact message.In terms of the room, I understand the premium in New York, but even then the room is small and mediocrely furnished. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We stayed at this hotel in January and had a great stay. Feb 15, 2023 fraserc907. This July was horrendous. When I travel to NY, occasionally the pricing at the Essex House is within company policy. JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. The restaurant was open limited hours with limited food. JW Marriott Essex House New York - tripadvisor.com.ph Building: JW Marriott Essex House - StreetEasy Enjoy free WiFi, a full-service spa, and breakfast. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. When we arrived at the front door, there was no one to take our car or bags. JW Marriott Essex House New York - Yelp Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. I enjoyed my short stay . It's A Family Affair at New York's JW Marriott Essex House - Forbes Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. What has ensued since then is absolutely absurd. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. Revel in refined luxury at JW Marriott Essex House New York. I am so sorry to hear about this experience. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. Front desk check in were not customer service oriented and not very friendly. More options nearby Dining services Local restaurant dinner delivery Room service Sundry/Convenience store Breakfast Full American breakfast, fee from 47.00 USD Steakhouse, 0.3 KM Quality Meats Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777 Rooms with Macys Thanksgiving Day Parade views are available. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. JW Marriott Essex House New York - Cvent If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We mentioned both before we arrived. Came back down to get a different room - no apology. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. Unlock Member Rates! The restaurant was open limited hours with limited food. Location. She handed us a sheet of paper that had the name and address of the church but not the mass times. fraserc907, Thank you for taking the time to let us know about your experience while staying with us. Late 4PM checkout? So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much?