Second, come prepared with a positive attitude and dress for success! Which one of the following is a low food cost item suitable for a sales contest? What type of fingernail polish is acceptable as a part of our uniform code? Support Services, such as garbage service, hood cleaning, grease pumping and pest control to name a few are charged to this account? Module 3: Rules of Financial Reporting [3][10][11], The measure is based on the reputation of the restaurant chain Waffle House for staying open during extreme weather and for reopening quickly, albeit sometimes with a limited menu, after very severe weather events such as tornadoes or hurricanes. McDonald's orientation typically lasts anywhere from a few hours to a full day. Above all else, remember that while it can be nerve-wracking to start a job, a well-structured orientation can help you feel more confident in your roles and responsibilities as an employee.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-leader-3','ezslot_16',602,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-leader-3-0'); If youre starting to get ready for your upcoming Waffle House job orientation, here are some tips and tricks to help you get the most out of it. This is important for tax purposes, so be sure to have that filled out ahead of time.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'howigotjob_com-large-mobile-banner-1','ezslot_13',198,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-large-mobile-banner-1-0'); If youre hired, youll be given a packet of information containing all of the details about your new job. What is the first step in recruiting new customers? All units are graded on the A, B, C grading scale. False. shut off gas at heater or meter and call the gas company. The Food Safety Baton is located on the back of the PRC. Waffle House Practice Entrance Exam Questions - Fritz - Cram Orientation | Waffle House - Indeed Register shortages are charged to this account? The amount of food that was used in the last 24 hours. Met with the area people director inside the unit. When should food handlers who wear gloves wash their hands? The associate (Schedules are posted 2 weeks at a time) but approved by the unit manager. This critical system is posted on the Action Center on 1st or 2nd shift on Sundays and is turned in at Division meetings on Thursdays. MBA-503 It is pretty much a numbers game for them. The costs that are incurred to operate a business. Go to the quiz directly. A tenured Associate is a "No Call, No Show" for the first time. Step 7 of the Ten Steps of Customer Service? How often should you clean the outside windows and ledges of your unit? True. How often do the bumpers need to be checked on a Dish Machine? Termination, reduction in hours, change to less desirable shifts, threats, or discipline could all be considered examples of _______________. I interviewed with the Regional Manager, Area People Director and also the Senior Vice President and they were very pleasant. Completed on 1st shift every day AND on 3rd shifts on weekends, holidays or other high volume shifts. District and Division manager Supplement Pay is charged to which account? Watch videos, learn the basic salesperson position, fill out paperwork. Then place the fork and spoon. What do you do? I applied through other source. When is a pepper shaker considered dirty? How about smootherd onions, melted cheese, and capped off with some mushrooms in your hashbrowns today? Unit Manager Salary is charged to which account? Touring the world with friends one mile and pub at a time; which yttd character are you uquiz. What is the correct top-to-bottom stacking order for food in your cooler? If youre interested in working at Waffle House, be sure to attend your local job orientation session. What are the three basic components of the Air Systems in a restaurant? To save on payroll, you're encouraged to be exactly at 100% People Quota and no more since extra staff would be an unnecessary cost. What is the 10th step of the Ten Steps of Customer Service? In order to complete the Waffle House orientation, youll need to bring a few documents with you.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'howigotjob_com-leader-1','ezslot_10',197,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-leader-1-0'); First and foremost, youll need to bring a valid photo ID and your Social Security card. Explain how/when uniforms are to be issued to hourly assoiciates. waffle house orientation test The first step is the telephone interview. Whose responsibility is it to drive 1st mile program. This page was last edited on 9 February 2023, at 05:36. How often should you pull the drip tray out from the 2-Eye Burner and clean it? classification and properties of elementary particles Anonymous Interview Candidate in Atlanta, GA, I applied through college or university. What technique makes suggestive selling easier? What can happen to your coffee machine if the dual voltage switch isn't set right? Grits, toast and jelly. This Critical System contains a list of cleaning assignments that are to be done after each shift: From the items listed below, which one should you review daily before closing your Form 4? If both sides of the toaster won't work, what two things should you check first? Scrape off, then place on top of other burner and burn off build up. After completing the Build-Up, there should be 36 hrs of food on the floor. Its also a good idea to familiarize yourself with the Waffle House dress code, which is outlined in the handbook. For every dollar in food cost you need how many dollars in sales. What is Priority #1 of the Five Service Priorities? How many cups of coffee does a pot of coffee yield? Restaurant Cooks made a median salary of $28,800 in 2020. Cash Payroll is paid on Sunday, beginning after 7:00 A. M. for _______________________________ shift Associates? What system allows Division Managers to make changes to scientific staffing guidelines on the schedule? The topics they cover include a thorough introduction to Waffle House, its history and culture, customer service procedures and standards, health and safety protocols, the restaurants menu, and specific duties associated with your position. Short, simple and immediate rewards are components of: If we have the 10 Steps of Customer Service, why do we need the 5 priorities? Associates on what shift(s) should be paid after 2:00pm on Sunday? The Beginning. Yasmine Leung. What are the 4 steps of Home Run Recruiting? The restaurant chain is now owned by Golden Gate Capital, LLC. Your two largest electrical expenses are _________ and ________. Nicole Pomerico. Wearing business casual or something more formal will show that youre taking the process seriouslywhich could potentially make a good impression. What should every Refrigerator have inside it? We weren't able to detect the audio language on your flashcards. What address are W-2's sent to for all associates? How many packs of saltines are served with a large bowl of chili? How do you calculate lost coffee dollars? When you go through the process of orientation at Waffle House, you can expect it to take about four hours.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-large-leaderboard-2','ezslot_11',196,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-large-leaderboard-2-0'); The first step is a review of the companys policies and procedures. Video footage has surfaced chronicling a bruising encounter between a Waffle House employee and an unwanted customer. Having more than 100% People Quota will be beneficial since it will prepare you for call outs, leaves of absences, and turnover. The most difficult question was regarding previous experience and ability to work a variety of hours and days. Empathize with the Customer and practice Service Recovery. What is Priority #4 of the Five Service Priorities? This information can be found on the Form-4. Be the first to find this interview helpful. EOS respsonsibilities should be completed throughout the shift and be finished by the end of the shift. I interviewed at Waffle House. Within a week you will get a call confirming if they want you to be part of their management team or not. How long should you let the pilot on the grill run when you are lighting it before you switch it back to ON? How many orders does a package of Chunked Ham yield? measure of the severity of a disaster. When going from weekday to weekend and back to weekday par. 1. I was impress by the attentiveness of the interviewer. What would you do if you found out X employee was stealing? Footage of a fight at a Waffle House shows a woman blocking and catching a chair thrown her way. Be aware this interview might be longgggggggg. On which 2 days is the weekday par amount not used when pulling food? What supports the P&L by listing the detail of each account? What % gratuity is added to all To Go orders? What is the same unit premium for salespersons for 27-52 weeks in the same unit? remember they get a vacation check every 6 months (26weeks). Waffle House Server Training Flashcards | Quizlet The restaurants are known for their affordable prices and friendly staff. ", Sanitation, Staffing, and Production Ready, When an employee is injured on the job by when should you notify the insurance company. The Scientific Schedule generates projected sales performance figures based on same unit sales from last year and the _____ - week sales trend per shift. After days off baton (check in and check out). The Waffle House Brawl Belongs in a Museum. What is the minimum internal cooking temperature for cheesesteak? Financial Accounting "Getting your house in order" and "being production ready" are examples of which leg of the Sales Stool? What does it mean if the refrigerator coils are frozen? False. The first part includes cooking a large amount of food, followed by a written exam, and finally, an evaluation by three seasoned managers. Waffle House accepts Travelers Checks from Customers. Answered August 29, 2022 - Server (Current Employee) - 3970 s beltline rd . How many uniform tops would an associate get in there first 12 months? Were always happy to help.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-medrectangle-4','ezslot_6',192,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-medrectangle-4-0'); Waffle house is a restaurant chain found in the United States and Canada. claim? 20 seconds (the time it takes to sing "Happy Birthday one time through). What are the characteristics of a good coach? The buffet has a lot of choices, from sausages, to pancakes, eggs, bagels, English muffins, bread, and blueberry muffins. Register shortages should be collected from Associates in cash. Ask questions and make sure that everything before the actual orientation is clear. Its all about the Customers and Associates, Controllable Margin = Sales - Food Cost - Opperating - Excess Payroll/Overlap - Direct Expenses. Phone: (800) 874-0472. I was recruited through a colllege job fair. The process took 4 weeks. All associates should know what the WTD Food Cost is daily. Always use the CRS Form. It's a Little Piece of Normal. Which direction should the fresh air vents behind the grill be facing? In video after viral video, fast-food employees keep being forced to punch above their weight. Does orientation mean you got job? Tip Credit is equal to the difference between minimum wage and the actual cash wage a Salesperson is paid. Waffle House serves a variety of waffles as well as burgers, sandwiches, salads, and more. Straws and other debris wrapped around the wash arm hub may lead to ______________. What would be the correct "search video" password for Unit #7? Kind of put off by this at first interview. How far back can you reprint signature logs and cash receipt statements? I was told about the career path the company has in place. The process took 2 weeks. Tameshia Dixon Eggs must be discarded after how many hours above the grill? He would like to attain a 5% pre-tax profit margin which woul All rights reserved. Have the Associate report their actual tips on a Tip Log Worksheet for the entire week, A key to building sales is having enough food on hand to sell. True of False? Division Manager Salary is charged to which account? You will perform every position and work with the employees in that unit. What are 5-6 items to check when auditing guest checks? Working at Waffle House, while challenging is very rewarding. As you know, it is different from . SVP and EVP salaries are charged to this account? This sexual orientation test is based on sexuality model proposed in 1980 by Michael Storms, a psychologist at the University of Kansas. Save my name, email, and website in this browser for the next time I comment. The exact payroll dollars that will hit your P & L are shown on the: If an Associate works 35 hours in unit A, 10 in Unit B and 5 in Unit C all in the same week how do you allocate the OT hours? waffle house orientation test. How often should you spray and wipe off the spread head on the coffee machine? A professional vending company that has been associated with Waffle House for 40+ years and is aware of our vending policies and needs. Accounting for Use LEFT and RIGHT arrow keys to navigate between flashcards; Use UP and DOWN arrow keys to flip the card; What type of light bulbs should be used in our globe lights? The video has been watched millions of times. Collect Payment, Thank Customers, and Invite them back. In 1955, two Georgia neighbors opened up a restaurant that would change the world. Please upgrade to Cram Premium to create hundreds of folders! Required fields are marked *. If they like you, you will be invited to a formal interview. security dollars are charged to this account? Joe Rogers Sr. and Tom Forkner were living in Avondale.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Contest Dollars are charged to this account? Greenville, NC 278 i. What temperature is the rinse/sanitize cycle on the dish machine? This is usually done through a video presentation or interactive course. Last Name (as printed on your paycheck) Social Security Number. Hot water. Introducing Cram Folders! 1. is badger collectibles legit; sony cd player keeps ejecting disc; visa gift card check balance Menu Toggle. Conducted orientation for new associates for 11 locations, including all required Waffle House and government documents Created and maintained confidential associate personnel files for 200 . Financial Case Study: SWAN-DRIS Comology? 10 OT hours and OT premium will be allocated to Unit A and 5 OT hours and OT premium will be allocated to Unit B. 2. Dish inventory is completed on Sunday and turned in on what day? Give them a few minutes and then call the police to have the parking lot cleared. Vending Commissions are charged to what Unit Controllable Margin Account? What consumes about 13% of the energy in a unit? True or False? What is the minimum amount of times a commissary audit should be completed each week? $8.15. 36 hour build up. Each Unit will have 3 pars. When is it okay to tell a sexual joke at work? YELLOW: limited menu Power is either absent or delivered by a generator, or food supplies are running low. Ask them how their business or work is going. What is the target dollar amount per unit per period for contest? The steam table should keep the chili, gravy, oatmeal and grits at what internal temperature or higher? Associates cannot take their Meal Allowance "To-Go" and "To-Go" food will need to be paid at full price. Store video preview.. Once thats done, youll be able to start working on the floor. The process took 1 week. Waffle House orientation is an introduction to the company and its policies. (do not get thisconfused with your Cash Register Shortages), 1. Problems The ham, egg, & cheese hashbrown bowl has 780 calories, 39 g fat, 14 g saturated fat, 66 g carbs, 6 g sugar, 40 g protein, and 2,110 mg sodium. Step 6 of the Ten Steps of Customer Service? Taking advantage of opportunities like First Mile and Suggestive Selling are examples of which leg of the Sales Stool? This is the greatest waffle house index of All TimeMerch https://moistglobal.com/I stream every day https://www.twitch.tv/moistcr1tikal When filling out your schedule and you want to select another Associate, move to a blank spot and press the ______. I like waffle house because it is an easy place to work. First, take the time to read through all the documentation they provide you with, so that you understand what will be expected of you and how to act professionally when onsite. Wilkerson Company is facing an issue where the company is facing lower pre-tax operating margin. 24 hours of management being made aware of the situation (if not reported within 24 hours, a $100 fine is incurred on the unit's P&L). Fax or email the Counterfeit Note Report and a completed shortage deduction form (found on UIS) to Kathy Robinson. Your email address will not be published. In "search video" mode, what do each of the boxes in the timeline at the bottom left of the screen represent? on the back of P&L write 2-3 realistic measurable action plans with deadlines to improve accounts most out of line. What should you do if water is dripping from the booster heater? Grilled Bacon Chicken Cheese Deluxe with Hashbrowns. False. The ___________ gives all Associates a contact for reporting Smart Start violations. What is the most important part of an Associate's uniform? 7 answers. To successfully recruit a new Customer into the restaurant, you must _____________. Communicate often, train your associates correctly, and praise and reprimand appropriately and consistenlty. Topics First, be sure to pay attention and ask questions if you dont understand something. How long should you scrub hands and arms vigorously? They asked basic STAR analysis questions. Work Opportunity Tax Credit (WOTC) is charged to which account? What is the third shift premium for a salesperson? Sexual orientation test that we present here is a way to know what your true sexual preference is. Regular Pay and vacation pay are on the ____________ _____________ System? Manager Trainee pay is charged to which account? How many hours does the Unit or District Manager count towards quality staffing, if they work a full 7 hour shift as a Grill Operator? . That way you can make sure that when it comes time for your first shift at Waffle House, youll be fully prepared. Require the Associate to find their replacement and have it approved by the Unit Manager. What is the second shift premium for a salesperson? Release Date. Then Lets learn about The Ins and Outs Of Waffle House Job Orientation. Workers Compensation is charged to this account? What is the continuous years of service Premium for a salesperson with more than 3 but less than 4 years of service? 3rd Base. If a To-Go customer requests more condiment packets than their order comes with, don't charge them for the additional condiments. Page Where are the multiplex view buttons located in relation to the camera views "interface"? FEMA uses the Waffle House to determine how bad a storm is - CNN Based on the new Thursday to Thursday system, how many days is an Hourly Trainee in class with the Division Hourly Trainer before they go to the unit they were hired for? Payroll register must be signed in what color ink? How do you clean off a burner on the 2-Eye Burner? 4. Subjects. If the dish machine has a wash temp below 150 degrees would two things could be wrong? What is the easiest way to run a good food cost? The management is focused on finding out if you are a team player with an entrepreneurial spirit. You have created 2 folders. The video of the fight in an Atlanta Waffle House has over 18,000 likes and has been retweeted more than 2,800 times as of Monday afternoon Generally, orientation consists of a tour of the restaurant and a review of the company's policies and procedures. This apartment is located at 9295 Ashland Ave #5408, Pensacola, FL. Where do you see yourself in the next 5 years? Always staff according to Scientific Staffing. The most difficult question was regarding previous experience and ability to work a variety of hours and days. 2/2 can vary by plus or minus what percentage? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Where should the UM's days off baton be kept? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. $7.40. Bacon Angus Double Cheeseburger Deluxe with Hashbrowns. Wondering about how long Waffle Houses job orientation takes? This property has 3 bedrooms, 2 bathrooms and approximately 1,267 sqft of floor space. True or False? When are UM's eligible to participate in the WH stock program? The 2nd garbage bag will be used for soiled clothing (scarf, apron for laundering). This packet will include your employee handbook, which you should read thoroughly before coming to orientation. Questioning and tutorial view. If you get a slice of bread stuck in the toaster, simply unplug the toaster and use a butter knife to get the bread out. The total sales for the Operating Period divided by the number of days in an Operating Period. The position that hot coffee, hot tea, and hot chocolate should be served to a customer (the mug handle should be in the "4 o'clock" position for the Customer to easily grab). An item charged out with a prefix of "XV" on your General Ledger was charged from where? What may be the problem if the brewed coffee is not hot? When making grits, how much butter is to be added? YourCash Over/Short account year-to-date column (third column on your P&L)should always be? ONLY with the approval of the legal department. Which way should you turn the screw on the toilet to get it to stop running? Zero. Youll also be given a tour of the restaurant and introduced to your fellow employees. I interviewed at Waffle House (Lake Charles, LA) in Jun 2016. Finally, always remember that your safety and the safety of your guests are our top priorities. Youll also need to bring your completed and signed W-4 form, which you can find on the Waffle House website. How many ounces of chili are used as a chili topping? The next day I received a response from HR to schedule a face-to-face interview at a local Waffle House. FEMA director Craig Fugate came up with this measure. What should you do if you receive a counterfeit bill (either by a bank deposit or when counting the drawer during shift change)? To help turn the most tables during peak volume use a(an): The Production Ready Checklist (PRC) serves as a: guide for the Unit Manager to ensure that everything needed to run the Unit is "prepped" and on the floor. Which of the following helps to maintain high levels of Customer Service? When the grains of pepper cannot be seen thru the glass. Blocked airflow in a refrigerator can lead to ___________. Met in person got free food and just talked about how I can work my way up to regional manager and upwards. (Helping this 27 yo formerly homeless/recovered addict find a job and you guys are the experts when it comes to making things sound impressive and resume writing.). What can you expect? Please select the correct language below. When would you use the term "make" when calling a mark? False. on each plate as the order is called. An Associate can be counted as both a Salesperson and a Grill Operator role on your people quota if they can perform both jobs. 7 Secrets Only Insiders Know About Waffle House The Unit Manager should post schedules at least how many weeks of schedules at all times? Ordering too much can result in spoilage while ordering too little can result in shortages. 1 hour grace period for each full-time slot and 1/2 hour grace period for each part-time slot (for Salesperson and Grill Operator only). According to the 7-Point Food Cost Plan, where do you post the Drawer Pull Log"? When you notice people congregating in the parking lot but not coming in to eat it is best to? Write down the license plate number as the car leaves the parking lot, Uniformed Service Employment and Reemployment Act. Is it okay to allow a trained associate to check in the food order if you are stuck on the grill? What are the 10 laws of Management conduct. Waffle House Interview: Questions & Tips Online - Job-Applications What is the 4th step of the Ten Steps of Customer Service? What are the four legs of the waffle house sales stool? What are the two types of sexual harassment? Restrooms cleaned and stocked and all lights on and in good working order are part of which Critical System? Each restaurant is individually owned and operated. Dirty or clogged hood vent filters can lead to ___________ in the restaurant. True of False? 3 - Last week, this week and a vacation check. Which of the following buttons is NOT available to click or select in LIVE Video Mode? Telephone contact led to in person interview where job was explained well. 100 percent menu test. Suggestive sell. Depending on the restaurant's needs and the candidate's qualifications they sometimes can be put through a sort of expedited training process where they go straight to working in the restaurant, working along side an experien. When should you conduct a commissary audit? We met inside of Waffle House and they bought me breakfast. [14], "How FEMA uses Waffle Houses in disasters", "Landfall, Storm Surge and the Waffle House Index: Hurricane Terms and What They Mean", "What Do Waffles Have to Do with Risk Management? ", "Hurricane Florence is a serious threat just ask the Waffle House storm center". How long should a gallon of soap last for the Insinger Dish Machine? That's why it's called "Double Ds". What is the maximum number of staffing violations you can have on any one shift over the course of a week? About a week later I had to take the assessment which takes about an hour and a half. What does excessive negative pressure mean? Using 2 ladles of chili for Topped hasbrowns is an example of bad _______ ________ and having a customer reject an improperly cooked T-Bone is an example of _______. On Fishbowl, you can share insights and advice anonymously with Waffle House employees and get real answers from people on the inside. Check the Temperature/Pressure reflief valve. Can you legally fire someone who is HIV-positive? It's a pair of hash browns alongside a pair of sunny-side-up eggs. Ricky Stenhouse Jr. celebrates at Waffle House with Daytona 500 trophy