Click the Transfer button next to the event in your AXS account. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Official Tickets and Your Source for Live Entertainment | AXS.com Before following any of the steps below, make sure you download the Official Houston Rockets App! How do I accept and access tickets sent through AXS? Here we are. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Can I still use a ticket after I have transferred or shared it with someone else? Open the App and sign in to see your tickets. When its time for the event, they can open the app to show their tickets on their phone. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Ability to transfer and/or sell tickets varies by show and is subject to change. Your tickets will no longer be listed for others to buy. Can anyone help? Trying to sell/transfer HS tickets on AXS What are my options here? Select the tickets to sell, and then set your price and selling options. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Can I have multiple tickets on one phone? It depends. The Fox Theater Foundation. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. it must be some garage shop with three programmers. Bought tickets for a group? We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Most mobile transfer tickets will not be immediately available. If your friend already has an AXS account, the tickets will be transferred instantaneously. When your tickets sell, youll receive an email informing you of the sale. Then your friends can get in with their own phones using the AXS app. Have been on hold 3+ hrs. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. When will I receive my tickets? - SeatGeek Show the ticket in the App at the entrance and get them scanned to enter. Yep! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. If you see a Sell button next to your tickets in your account, you can sell them! Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Its up to the promoter, artist, or team if you can sell tickets or not. Select the tickets to sell, and then set your price and selling options. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. I tried calling axs.nobody was home. At this point, you should see your tickets in the MLB Ballpark app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will enter your community username and new password and done! These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Bought ticket and then they weren't available from the seller. The concert is tomorrow. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. You may also review your transfers and purchase history at AXS.com. When your tickets sell, youll receive an email informing you of the sale. You should see something to transfer. Go into the app, look at the ticket. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. For more information, please see our AXS FAQs All Rights Reserved. A full-service national event ticket marketplace. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. To view your AXS Mobile ID tickets click on your initials in the middle. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Cookie Notice If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! If you do not currently have an AXS account you will be instructed to create one during your purchase. On the review page, click the Transfer button to send the tickets. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. I had flown from TX to NY for this show with my friend. Yes AXS Mobile ID allows for convenience, flexibility and security. Can seats be transferred to someone who doesnt have an AXS account? When I sell tickets, do I have to deal with the buyer? You may also review your transfers and purchase history at AXS.com. (*If you can't remember your password, tap. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Privacy Policy. Why did the venue decide to use AXS Mobile ID? 2023 By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) On the Review page, click the List Tickets button to finish. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? If they already have an AXS account set up the tickets will go in their account automatically. it never happened. Never. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Even if you call within 48 hours of your event, you will probably get no help at all. Official Tickets and Your Source for Live Entertainment | AXS.com Click the Transfer button next to the event in your AXS account. What are my options here? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. How do I accept my Mobile Electronic Transfer tickets using the MLB Please help. The game is in 36 hours. There is no fee for transferring seats and you are allowed unlimited transfers. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. We are changing the way you register and sign-in to the StubHub Community. Just follow the simple steps to make the tickets officially yours. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). I was never able to get ahold of SH again. The Rockets App is free to download and available in the App Store or the Google Play Store. Can seats be transferred to someone who doesnt have an AXS account? How do I accept and access mobile transfer tickets? - SeatGeek Hey guys, I just joined this group so if this isnt allowed lmk. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. This will bring you to the page to confirm the correct email associated with the order. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Your Privacy Choices | Click the Transfer button next to the event in your AXS account. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Why did the venue decide to use AXS Mobile ID? Why can't I see my tickets in the App? - AXS Help Centre What is transfer? On the review page, click the Transfer button to send the tickets. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Site Map | Press J to jump to the feed. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Create an account to follow your favorite communities and start taking part in conversations. On the review page, click the Transfer button to send the tickets. Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 Is there any way to get any assistance? It depends. | i will not book anything on stub hub as a result. Customer service all the way to your seat, 2000-2022 StubHub. I purchased tickets for a concert back in February. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Easy! They said they would get in contact with the seller and have the tickets transferred over. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Does anyone know how to do it through axs?? If available, youll see the option to get tickets with AXS Official Resale on the event page. Overall, disappointing, but fair. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. The event staff will scan this digital barcode to let you and your party into the event. Sorry we couldn't be helpful. The tickets will be delivered to the buyer automatically. | Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. AXS handles payment and delivery so buyers and sellers never interact with each other. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Review listing information and choose Credit Card for payout. Then when it sells and you are paid, you transfer it using the app. AXS Mobile ID FAQ - Las Vegas Aces Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Transferring Tickets. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Use of this website signifies your agreement to our. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Lindsay is the author of this solution article. All rights reserved. Press question mark to learn the rest of the keyboard shortcuts. Manage Cookie Preferences AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Click the Sell button next to the event in your AXS Account. axs allows you to transfer ticket you have bought from within the app. They should be able to tell you if the tickets are active. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. For more information, please see our The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. i had the exact same problem. Are screenshots of the barcode valid for entry? If you see a Sell button next to your tickets in your account, you can sell them! I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Use the same email you use on StubHub. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Stubhub tix not transferred to AXS acct, show is tonight Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster Yep! Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Customer service all the way to your seat, 2000-2022 StubHub. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. I purchased tickets for a concert back in February. I followed the directions of creating a AXS account via the email address that they sent me the email. Sorry we couldn't be helpful. No. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Follow the steps below to access the tickets: Did you find it helpful? We are changing the way you register and sign-in to the StubHub Community. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. If you already have an AXS account, the tickets will be transferred to your account automatically. There has to be some way, right. AXS Mobile ID tickets are digital and cannot be printed for venue entry. SOLD TICKETS VIA AXS MoneySavingExpert Forum Was wondering if you had any update on how yours is going? Thanks! I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. When fans have tickets they cant use, they list them for other fans to buy. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Transfer Tickets - AXS Help Center I can't see my tickets in the AXS app - AXS Help Centre Enjoy the event! On the Review page, click the List Tickets button to finish. Did you find it helpful? Updated a few days later TL;DR: Call the merchant that issued the tickets. Select the tickets to transfer and enter the recipient's information. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Nope. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Help us improve this article with your feedback. AXS being buggy with the resale tickets : r/Tipper - reddit You will enter your community username and new password and done! Select the seats you would like to send. Present the scannable QR code at the door for entry to Toyota Center. Now we just want to get rid of them ugh. However, we recommend that you transfer tickets to each person attending the event. Do you know what number you used to contact AXS? I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Tix originally purchased Spring 2020, was postponed until today 7/31/21. totally rinky dink. Sign into your AXS Account and click Listings. Terms of Service | After the switch, you will enter the email address you use to access the community in order to reset your password. Show the tickets on your phone for everyone in your group. To login, use the same email address you used when purchasing your tickets. How far in advance can I access my tickets? This will help to ensure that you are ready for your event in no time! In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. 2021 Vivid Seats Ltd. All rights reserved. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Usually there is a waiting period of a few weeks. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. AXS handles payment and delivery so buyers and sellers never interact with each other. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. AXS | Complaints | Better Business Bureau Profile No. Flew in for this show. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. OR. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Browse your upcoming events and tap the ticket icon for the game or event you would like to send. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). After completing the account information, you may buy, sell or manage any seats in your account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Yes. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci.
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